making complaints english 6eme

making complaints

There are a number of formulas used when complaining in English. It's important to remember that a direct complaint or criticism in English can sound rude or aggressive. It's best to mention a problem in an indirect manner. Here are some of the most common: 

• I'm sorry to have to say this but...
• I'm sorry to bother you, but...
• Maybe you forgot to...
• I think you might have forgotten to...
• Excuse me if I'm out of line, but...
• There may have been a misunderstanding about...
• Don't get me wrong, but I think we should...

After you study these constructions, take the making complaints quiz to check your understanding. 

More English Functions
Disagreeing
Contrasting Ideas 
Making Complaints 
Asking for Information 
Giving Advice 
Guessing 
Being Imprecise or Vague 
Saying 'No' Nicely 
Showing Preferences 
Making Suggestions 
Offering Help 
Giving Warning 
Demanding Explanations 

Construction

Formula	Example Finish
I'm sorry to have to say this but	I think we need to take another approach.
I'm sorry to bother you, but	I think you need to refine this layout.
Maybe you forgot to	include his name and number.
I think you might have forgotten to	finish the report on time.
Excuse me if I'm out of line, but	your work has not been adequate lately.
There may have been a misunderstanding about	what I expected from you.
Don't get me wrong, but I think we should	concentrate on the Smith account for the moment.